Return & Refund Policy

Return & Refund Policy

At AYE, customer satisfaction is our priority. We strive to provide premium quality original accessories and a smooth shopping experience.

Returns

We accept returns only if:

  • The product received is damaged.
  • The wrong product was delivered.
  • The item is defective upon arrival.

To request a return, please contact us within 3 days of receiving your order.

Conditions For Return

  • Product must be unused and in original packaging.
  • All accessories and packaging must be included.
  • Proof of purchase/order confirmation is required.

Non-Returnable Items

For hygiene and safety reasons, some products may not be eligible for return once opened or used.

Refund Process

Once your return request is approved and the product is inspected, your refund or replacement process will begin.

Refund processing may take 5–7 business days depending on the payment method or courier process.

Exchange Policy

Product exchanges may be offered depending on stock availability.

Warranty Claims

If your product includes warranty coverage, please review our Warranty Terms & Conditions page for complete details.

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